My activation isnt working with my debit card

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  • Updated 2 years ago
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I tried activating this prepaid LG K4 with my virtual visa debit card but its not working. I tired more than once and still not successful. I even called my bank and the card is working just fine. Can someone please assist me.
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Vanessa Micek

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Posted 2 years ago

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Chad Burr, Mobile Master

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As far as I know, online activation is down. You'll need to call in during business hours to activate your sim.
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Melissa, Employee

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Hey Vanessa! Did you try again? Were you able to order your phone? What error message are you getting? Let us know! - Melissa
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Vanessa Micek

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I just took it into koodo yesterday. There this young man helped me and now its activated. When i tried myself activating it online it was making it seem as if its my debit card thats not working. But thankfully it works now.
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Vanessa Micek

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However my card works. So someone needs to fix the online activation for koodo.
(Edited)

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