Multiple Base Plan Renewal Texts

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  • Question
  • Updated 2 years ago
  • Answered
My base plan renewed automatically today.  Now I am receiving multiple "Thank you for renewing..." texts every 15 minutes or so.  Nine so far this morning.  How do I stop this?
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Posted 2 years ago

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June Bourque

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Same here! It's annoying. Every 15min for the past 3 hrs starting at 8am.
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Melissa, Employee

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Hey everyone! We can confirm that this is a notification issue and we have not taken a double payment. Our technical support team is working on fixing the issue, and we truly appreciate your patience!