Moving the number

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  • Question
  • Updated 5 years ago
  • Answered
I have telus contact and it is not ended yet. so I got Koodo account.
After finishing telus contact on next month, I want to move my telus number to Koodo. However, I do not know. Could you tell me how to move the number through the Internet?
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Justin Lee

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Posted 5 years ago

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Once you have a registered account and are logged in, Mobile Phone > Change number > option 2.
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Jonathan I, Mobile Master

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Make sure you have your account number from Telus. That's the safest and guaranteed way to port a #. Using the serial # of your old phone works too, but sometimes it doesn't. Don't bother using the PIN #; I've never gotten it to go through.
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Robert, Mobile Master

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Hey Justin, if you have time to read this, it would be a good start :

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