Moving from telus to koodo

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I have a contract which is ending on August 31st (about 4months left) with Telus, but I am thinking of switching to Koodo. I'm wondering if there will be a penalty switching withing the same network.

Could someone please advice on how to go about this without penalty.
Photo of Olanrewaju Oludare

Olanrewaju Oludare

  • 70 Points

Posted 5 years ago

  • 1
Photo of Marcus Fenix

Marcus Fenix

  • 15,752 Points 10k badge 2x thumb
This all depends on what you currently have with Telus. If you are on a contract, then you will end up paying the cancelation fee of the contract. There really isn't a way of getting around paying the penalty. Should of thought of that before going on a fixed term contract.
Photo of Robert

Robert, Mobile Master

  • 103,464 Points 100k badge 2x thumb
Unfortunately, even if they are under the same umbrella, it doesn't mean you can change without paying penalties. Their goal is to have the biggest amount of money out of you. Keep that in mind. Therefore, if you've signed that you won't quit before the en of the contract... Then this is what you have to deal with.

I'm sorry about it. You could give it a try, you never know though
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb
You will definitely be charged whatever the cancellation fee is... it sounds like you may be on the Device Balance system, judging from the age from of the term, or perhaps you were still on the tail end of contract terms. Either way, there'll be a nominal fee to cancel. Sorry, bud. I would just wait out the last few months if it's really bothersome... and Telus has some pretty decent offers of their own.

This conversation is no longer open for comments or replies.