Moving a Chatr Number to Koodo

  • 1
  • Question
  • Updated 1 year ago
  • Answered
I am in Toronto, and moved a Koodo number to Chatr, and now want to move the same number back to Koodo (Chatr account still active). and while trying to do so from the Self-serve, I am getting a message that reads "the number is already in use" Why so?? Is there a waiting period before I can do so???
Photo of M RIAZ

M RIAZ

  • 112 Points 100 badge 2x thumb

Posted 1 year ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 187,544 Points 100k badge 2x thumb
Yeah it would take at least 1 billing cycle since you ported the number over that effectively canceled your line with Koodo and the number moved over.  There is a lot that goes on in the back ground when you port a number over.