Move + tab balance between lines

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  • Updated 2 years ago
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I have 4 lines with Koodo, one for each member of my family, which are all under my name. 2 of the lines have positive tab balances. Can I switch the positive tab balance between lines?
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Brad McDowell

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Posted 2 years ago

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Sophia, Mobile Master

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Alas, no, you can't Brad.
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David, Mobile Master

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But you could use the TAB balance to buy a phone on that line, but use the new phone on another line.
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Brad McDowell

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Hi. Thanks for responding. Yes, I guess I will do that. I will just have to make sure they both use the same SIM card. I had this happen once before and one phone was a micro SIM and the other was a nano SIM. Thanks.
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David, Mobile Master

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The new phone should come with a SIM that fits it. All you need to do is update the SIM information for the new SIOM on the existing account. Easy as pie.

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