Move a number out of an account and into a new one

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  • Question
  • Updated 1 year ago
  • Answered
The wife has an account with three phone numbers attached: hers, mine and our daughter. I would like to separate mine out into a new account.
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Adam Flockemann

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Posted 1 year ago

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Mathieu, Mobile Master

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Hi Adam,

For that you would need to contact Koodo by phone or Facebook. It is not something that can be done in self serve.
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David, Mobile Master

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Just ask about Transfer of Ownership. You will need to provide ID for a credit check.
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Adam Flockemann

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Thanks!
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Dennis, Mobile Master

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You also need to do this with your wife since she is the account owner
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titaniumtux

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Transfer of responsibility is a one-time $10 fee.

If you don't have a tab left, and don't mind changing your plan, you could port out to a prepaid sim (Virgin sim's are $5), then grab a new phone porting back in to Koodo and take advantage of new activation promos.