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I wanted to get an overall sense of what people like or dislike about the Moto G and its latest upgrade to the Kit Kat OS. Add your opinions on the device itself, battery life or device performance overall, compared to JellyBean 4.3. If you have a question or need help with your Moto G, this would be the place to ask, or you can create your own topic/question.
So, was it what you hoped for? Let's hear it!
Not to make a mountain out of a molehill, but for those Moto G Users who may have recently upgraded to Kit Kat and are experiencing the dialer/conference call issue, the solution is to obtain a new SIM card.
This isn't affecting all Moto G devices, but if your Moto G is affected and you can't wait for the update that will fix the dialer/conference call issue, you'll need to bring your device into your nearest Koodo retailer or call Customer Service/Technical Support for further assistance.
UPDATE: For users experiencing issues updating to Kit Kat 4.4.2, Motorola has halted the Kit Kat update to Motorola G devices, until they fix the dialer/conference call issue.
For any questions or for further information, please contact Customer Service at: 1-866-995-6636 or 647-788-4337
Tips & Tricks
Need a Moto G User Guide?
Back Cover Removal
If removing the back cover for the first time here are some helpful pointers. The back cover can be a difficult to remove. You may need to remove the cover to install a SIM card or a different coloured cover.
Use care when prying up near the USB port. DO NOT use anything made of metal as a pry tool. Once you've started an opening, I've found that by inserting a plastic card (e.g. old bank card) or a guitar pick, will help to keep the back cover from snapping shut and makes back cover removal a little easier.
Taking screenshots with your Moto G
Press and hold both the Power + Volume Down buttons and wait (3 seconds) or until you hear a camera shutter sound. To view your screenshots, navigate to the Pictures Folder > Screenshots Folder.
Reboot - Power Off - (Soft Reset)
Press and hold the Power button for one second, when the option menu appears, select Power Off. Another method is to hold the Power button in for 6 seconds until the device turns off. Useful if for example, an app freezes and you're not able to exit the app using normal methods. This method actually works on most, if not all Android devices.
Hard Reset - (Wipe Data/Factory Reset)
Resetting your Moto G back to factory default is generally considered a last resort method for restoring functionality to the device. The procedure will wipe all data including contact information, photos and music. The hard reset will wipe all user apps, but if you've set up a Gmail account as your backup account, the next time you sign in to that account, your apps and contact info will be automatically restored.
Go to Settings > Backup & reset - make sure there are check marks in the boxes beside Back up my data and Automatic restore. Verify that you have an active Backup account (e.g. @gmail.com). Tap Factory data reset.
The page that shows here, will explain what will happen when you press the Reset phone button, it also shows which accounts you are currently signed into. Tap Reset phone and wait for the Moto G to reboot. Once rebooted the Moto G will look like it did, the first day you purchased it.
5.2 GB not enough space?
No problem, with a universal micro USB male to female OTG cable, problem solved! I've managed to add a 2 terabyte disk drive to the Moto G! On a more practical note, USB flash drives and micro USB card readers can be attached to the USB-OTG cable, expanding previously non-existent external storage, up to 64GB.
Software may be required in order for the USB-OTG cable to detect some card readers and flash drives. Wireless storage is another option.
Want to go wireless?
Speaking of wireless, you know those dongles for wireless keyboards and mice? Attach one to your USB-OTG cable, connect it to your Moto G and voila, you now have the ability to use a wireless mouse or keyboard with your Moto G. No setup required, it's simply plug and play. I've tested the Logitech brand of wireless dongles and they work flawlessly for wireless keyboards and mice.
Uses? It's really more a novelty than anything else, but it could be used for composing large text documents from a full size wireless keyboard. Pictures could be taken 'remotely' using the wireless mouse. What's really cool with the wireless mouse; swipe gestures are mimicked by the pointer, so swiping motions can be performed with the mouse,
Disclaimer: Use care and caution when inserting and removing USB-OTG cables. Do not transport or carry the Moto G with a USB-OTG cable installed, as damage to the USB port may occur. The Moto G isn't designed or intended for this purpose specifically, so the user accepts the risks and assumes all responsibility. I nor Koodo cannot be held responsible for damages arising from neglect or misuse.