Moto G Screen Lock - how to turn it off & revert to no screen lock

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  • Updated 10 months ago
I have a Moto G. Today (after owning the phone several years), I turned the screen lock on (pattern). I've changed my mind and would prefer to go back to having no screen lock. (I remember the pattern, it's a nuisance.) Unfortunately, that option is now greyed out.

Is there any way of changing it back to not having a screen lock without doing a reset?
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Anne MacLellan

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Posted 10 months ago

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Chad Burr, Mobile Master

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Screen lock
Enter your pattern
The option should now be available
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rikkster, Mobile Master

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Hi Anne. Navigate to: Settings > Security > Certificate management > Clear credentials. When complete, verify that the 'none' option is visible and not greyed out.