Moto g phone why emergency calls only

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  • Updated 4 years ago
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I have a moto g phone and it won't do anything except emergency calls. I also have significant data and roaming charges that I did not authorize. Boxes are unchecked... What is going on? I have put my phone into airplane mode to stop the data charges.
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Lois Arny

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Posted 4 years ago

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Sophia, Mobile Master

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Ah airplane mode will cut you off altogether :) You will need to switch off data instead :)
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Daniel Gunn

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When you go into Mobile Networks under settings, click on Network Operators and see if it picks up Koodo. If it does then try selecting it and it should reconnect to the network.

Hope that helps
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Lois Arny

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Hi Daniel.. I went into mobile network settings. There is no option for network operators, I have checked show mobile network and nothing shows up in the status bar. ?
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Daniel Gunn

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So when you go into Settings, you clicked on More... Then clicked on Mobile Networks and there's nothing under there that says Network Operators? It should look like this when you go into that area:
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Lois Arny

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Thank you Daniel, as it turned out the problem was dust in the sim card slot.. blew it offn and it is behaving fine now. ! Thanks any way
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Daniel Gunn

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No problem, I was going to recommend trying taking the sim card out, but you figured it out, have a good evening :)
(Edited)

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