Moto G data connection problem

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  • Updated 3 years ago
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I have a moto g first gen. there was a huge revamp about a month ago, and ever since, if I want to use my data, I have to reboot my cell every time (because I don't continuously keep it activated), which is getting extremely annoying. Is there a fix? Does anyone else have this problem?
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Cindy Carrier

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Posted 3 years ago

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Ivan, Mobile Master

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A huge revamp? I'm not sure I follow. Do you mean a system update?
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Cindy Carrier

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yes...I guess I'm the only one with this problem...
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Marijke

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I'm having the same problem with my moto g first gen. It just started about a week ago. I thought it had to do with the data cap that I put in place on it, since I hit my maximum, but it wouldn't switch over to the next cycle when the month switched over. Additionally, once I removed the cap, it wouldn't reconnect to the system until I reset the phone.
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5s

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Call Koodo tech support. *611.

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