Moto g 3rd gen. Isn't sending texts

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  • Updated 2 years ago
  • Answered
I am on koodo Canada. I bought a moto g 3rd generation 4 days ago. Text was working fine. Then yesterday I noticed that whenever I sent a text it would say it sent but talking to the person on the other end they all say they never got a text. The calling works fine and have used it. What is happening???
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Posted 2 years ago

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Goran, Mobile Master

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Try toggling airplane mode/network on and off,  restarting your phone pulling out the sim and putting it back in. See if that works.
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You can also text yourself to test if the network loop is working properly on your phone.
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Timo Tuokkola, Mobile Master

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Also make sure you are using the full 10-digit number when you send texts. They won't go through with only 7.
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Alaa, Employee

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Hi Bob, 

Are you able to text yet or does the issue persist? Please keep us posted!

Thank you.
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Marty McFly

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Are you using a stock program or 3rd party texting program? Maybe you or a 3rd party sms program has changed your APN settings by mistake.