Monthly to prepaid with credit remaining

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Hey folks, I just purchased a prepaid SIM card at a Koodo kiosk. Currently a monthly customer, and cause I'm a keener, have a balance of about $-20. If I activate the SIM card and start prepaid, will my balance be forfeited? If that's the case, maybe I should wait til my next bill to switch to prepaid and pay off monthly bill? Thanks in advance! :D
Photo of Arn Smit

Arn Smit

  • 72 Points
  • unsure

Posted 2 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 142,984 Points 100k badge 2x thumb
You will get back your excess balance, Arn, but you'll probably have to request it.

This conversation is no longer open for comments or replies.