Selfserve /Monthly customer

  • 1
  • Question
  • Updated 1 year ago
  • Answered
  • (Edited)
I get selfserve errors when I try to change things on my account, even checking tab balance, trying to change plan, it doesn't let me do anything! If it continues I will file a complaint with the CRTC. I have had billing issues with koodo as well.
Photo of Clarence Boutilier

Clarence Boutilier

  • 112 Points 100 badge 2x thumb
  • Angry

Posted 1 year ago

  • 1
Photo of Bernard

Bernard, Official Rep

  • 75,644 Points 50k badge 2x thumb
Please send us a private message on Facebook Clarence for us to take closer look at you account. When there is a significant past due and other events, often maybe part of the reason for self serve not being fully accessible.