Money held

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  • Updated 3 years ago
  • Answered
Hi I paid with my creadit card yesterday. I recieved a message that there is a mistake and the request wasn't succeful. However, this amount in my bank statement is now on hold. Can you check this please? And if you can unhold the amount?
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Tanya Lebedeva

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Posted 3 years ago

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Dennis, Mobile Master

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You have to call koodo to go over the details of your personal account.

*611 on your koodo cell. It's a free call. Just press 0 until you get a person