Moblie service fee

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  • Question
  • Updated 1 month ago
I cancelled koodo last month. But you charged me about mobile service. I want to know what is it for?
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Namsuk Seok

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Posted 1 month ago

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Allan, Mobile Master

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Once you cancel you get charged one final bill for the days that you used in your last month.
(Edited)
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Goran, Mobile Master

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What does the bill you received say? You should ha e gotten a final bill with your last days to pay off. Koodo does default to charging you to the end of billing cycle unless you say otherwise so that could be it if it went past the date you said you wanted to leave. You'd have to send a private message to Koodo via Facebook Messenger or DM via Twitter or call 611 to get it adjusted.
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Namsuk Seok

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Thanks
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Dennis, Mobile Master

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You should still be able to login to your self serve to view youe final ebill.  Have you tried to log in?