mobile reconnection charge

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  • Question
  • Updated 3 years ago
  • Answered
what is this?i can not understand why it charges me 35 dollars
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claudia wang

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Posted 5 years ago

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Paul Deschamps, Mobile Master

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If your service was suspended for some time there is a $35 reconnection fee.
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Claudia, did you do anything different on your plan recently?
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The only time someone is charged the $35 mobile reconnection charge is if their service has been suspended due to non-payment.
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Or suspended due to $200 spending cap.
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Ona Enochs

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t mobile charged me 500.00 to reactivate my service after I called to cancel they state I only had requested a six month suspension but I had told them my contract was up and I no longer wanted to be on a contract. this is back in august now out of the blue I have a 500.00 collection notice. I haven't received any correspondence until now I have no idea what I can do I cant have it affect my credit I haven't even had the phones the were not charging so I threw them away
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Ona Enochs

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AND NO I DID NOT OWE THEM ANY MONEY. I paid the last bill in full
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Chad Burr, Mobile Master

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That's terrible! , you should be contacting T-Mobile support however

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