Mobile data not working on android

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  • Updated 4 years ago
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My koodo prepaid shows that I have lot of data usage left on my phone. I am able to send and recieve msgs / call but my data is not working. I tried switching off the phone and turning it on, airplane method but nothing seems to work. any ideas? I am using Samsung note 2 (android)
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Krishna Pandey

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Posted 4 years ago

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Ahmad

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Apparently there is a network issue at the moment (you aren't the only one experiencing this). If is not fixed by tomorrow morning, I'd call Koodo. But for now it's just a matter of waiting until it starts working again...or doesn't.
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Sam A

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I'm having this issue too since last week. I'm using S3. (ie. Most of the time cannot connect to internet via mobile data but can always connect via Wifi)
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John Burke, Mobile Master

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Have you tried resetting the APN?
Settings--> Wireless & networks--> Mobile networks--> Access Point Names--> tap the 3 dots & select "Reset to default"
Then reboot
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Sam A

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I've tried "Reset to Default" and create a new APN as well. Reboot each time and even take the battery out for few minutes.

still getting intermittance connection via mobile data.
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Wei Yu

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Something really wrong with Koodo networks, Having same problem for at least 2 weeks, it seemed the issue fixed in my living area yesterday, but when I went to Markhamville mall, Markham yesterday, getting intermittance connection again, went back to home, its stable.

Really annoying.

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