Mobile set problem

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  • Question
  • Updated 2 years ago
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Hello..I bought an Moto G from Koddo for my package couple of months back. I'm facing sound problem recently. My loudspeaker is not working. How to get the services from the authorized dealer?
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Shaibal Chowdhury

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Posted 2 years ago

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Chadwick, Mobile Master

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Have you tried to play music, or search videos online to test if it's just the ringer that's not working? Or is it everything that's not working through the main loud speaker?
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Shaibal Chowdhury

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Nothing is working..loud speaker, ringer, you tube..
But I can hear during call.
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David, Mobile Master

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Sounds like the speaker is not working but the earpiece is. These are two different speakers, so no surprise one could work but not the other. Time to stop by your friendly Koodo booth to see about sending it in to the manufacturer for a warranty repair.