MMS problems!!!

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  • Question
  • Updated 5 years ago
  • Answered
The last two days when friends/family have tried to send me images instead of downloading it comes up with a message "real time authorization failed" why is my phone doing this? I have turned my phone off and on 3 times, tried charging it too full battery and turning it off and on and still nothing.
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Posted 5 years ago

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Photo of Steven


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Ive heard that there was a known issue with mms yesterday. I don't know if the issue is fixed or not. Best to call Koodo and ask if the issue is continuing and when will it be working again.
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Zaphod Beeblebrox

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You are correct. For prepaid customers, there is an issue with MMS and that exact error that was posted above. No ETA when it will be fixed, though.

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