MMS

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  • Question
  • Updated 5 years ago
  • Answered
Hi,
I'd like to know why I can't receive mms messages and what it takes to activate them, in case.

Thanks.
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Lilia Carone

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Posted 5 years ago

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Zaphod Beeblebrox

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You would need to have the mobile data turned on within the phonein order to use MMS

What kind of phone do you have?
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Lilia Carone

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Hi Tyler, thanks a lot for your reply.
I have a Blackberry curve (unfortunately), I navigated the settings and the options a little but could not find an option to enable the data. Any help is appreciated.
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Timo Tuokkola, Mobile Master

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Prepaid or postpaid?
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Lilia Carone

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I'm on a monthly plan, no wi-fi plan though. Every time I receive an MMS I get an alert to go to koodomobile.com/bb which DOES NOT exist, lol. I'd like to know if I can view them them or not, and how.
Thanks.
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Yannick

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Hi Lilia, do you have a BlackBerry Add-on (i.e. BlackBerry Social) or a BlackBerry plan with data (or the Data Saver BlackBerry Access option)?

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Lilia Carone

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Hi Yannick, I have no idea, but I'd say no, because I don't have an internet plan on my phone. Maybe that's what I need to activate the data?
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Khaleila

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Hi Lilia,

Yes, you’ll need a Blackberry feature to enable the option of receiving MMS. By clicking on the following link: http://koo.do/koodoadd-ons, you’ll be able to select one of the 3 Blackberry features, then access your Self Serve and add it: Overview/Plans and Add-ons/ Change your add-ons.

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Lilia Carone

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Hi Khaleila,
which feature do I need to enable?
Thanks.
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Khaleila

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Hi Lilia,

Blackberry Social at $10 is you’re best bet!

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