MMS Data charges on WiFi

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I was recently told by a koodo employee that if I turned my cellular data on while connected to a wifi network in order to receive my MMS texts I would not be charged. However, my account has been charged $5 for use of data. Any suggestions?
Photo of Matthew Mong

Matthew Mong

  • 364 Points 250 badge 2x thumb
  • confused

Posted 3 years ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,988 Points 100k badge 2x thumb
Be sure you have a strong wifi connection before turning your data on. Some phones will fall back to network data if the wifi signal fades or fails.

Go into the advanced wifi settings and you may be able to turn that off if your phone supports it.

This conversation is no longer open for comments or replies.