MMS Data charges on WiFi

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  • Updated 3 years ago
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I was recently told by a koodo employee that if I turned my cellular data on while connected to a wifi network in order to receive my MMS texts I would not be charged. However, my account has been charged $5 for use of data. Any suggestions?
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Matthew Mong

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  • confused

Posted 3 years ago

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Chad Burr, Mobile Master

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Be sure you have a strong wifi connection before turning your data on. Some phones will fall back to network data if the wifi signal fades or fails.

Go into the advanced wifi settings and you may be able to turn that off if your phone supports it.