Missing Referral Credits

  • 1
  • Question
  • Updated 3 weeks ago
I joined Koodo on Febuary 24th 2018 and was referred by a friend.  I got an email saying I would get a $50 for this and I never received it.  

Since then Ive referred
2x @ $100 referal credits each  (Received an email saying both was approved on march 28th)
2x @ $50 referal credits each (Received email saying both were approved on Feb 26th)

Ive recieved the 2x $50 credits approved Feb 26th, but only ONE of the $100 credits approved on March 28th.  I have also yet to receive my initial $50 credit for being referred.

Id be grateful if someone could check on this.  


Also I was wondering why I couldnt pay off my tab yet? I was told that this would be an option after 90 days from Febuary 24th is May 25th.
Photo of Mike Cabral

Mike Cabral

  • 70 Points
  • unsure

Posted 3 weeks ago

  • 1
Photo of Mats

Mats

  • 18,028 Points 10k badge 2x thumb
You can check on any referrals you have made by logging in through this link.

https://referafriend.koodomobile.com/public/home.pg

To ask about why you havent received the $50 for being referred you can inquire through this link

https://referafriend.koodomobile.com/common/contact.pg

Yes you should be able to pay off your tab after 90 days.