Missing kiosk

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  • Updated 3 years ago
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Hi koodo forum. Up til now I've been a very satisfied customer. Not now. I tried calling customer service, which was going to charge me $5 for a call. 5 fucking dollars ? Seriously ? Anyway, my question is, since I cant top up my phone, can you transfer my remaining funds to the crappy Rogers phone I will be buying on the 5th, when my minutes run out ?
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Darren Washen

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Posted 3 years ago

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RudyW

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Why would you waste your time calling? You couldn't find help here? If you told us someone here sure would do their best to answer. Why can't you top up your phone?
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Darren Washen

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I dunno, made more sense to call the actual company rather than ask online.

Cant top up my phone because the kiosk is gone. There are 4 places listed to purchase minutes and none of them have Koodo cards.

This would be in Brandon, Mb.
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Darren Washen

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I have not. I had no idea they sold phone cards. I will try that tomorrow.
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Paul Deschamps, Mobile Master

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Also try visiting your bank and see if they can get you a new visa debit card, as just got one from my bank and it's made life so much easier.
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RudyW

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Gas stations have koodo cards to. Esso for sure.
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Ivan, Mobile Master

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Any bank that has adopted the Visa Debit system will replace your card for free.
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Darren Washen

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Success. I went to Shoppers and they didnt have any but they directed me to Futureshop and they had almost everything. Still not happy about not having an actual koodo store, but relieved I dont have to kowtow to Rogers.
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shelley

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Walmart also carries Koodo pre-paid top up cards in the electronic section. Or you can use a credit card to top up your phone through the Koodo website by signing into your account.
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Mark Kokolsky

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The Superstore should also still have them, its possible they ran out of the paper cards.
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Darren Washen

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I understand they used to, but not since the kiosk closed.

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