• 1
  • Question
  • Updated 3 years ago
  • Answered
Have no service fees when you asks for a real person to help you - if you call in or go to a booth at a mall if I am changing my phone or want to add on something for a month there shouldn't be a service fee - this goes for all types of phones
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esther Howard

  • 70 Points
  • confident that others will agree

Posted 3 years ago

  • 1
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Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb
There are only service fees for a rep to perform maintenance on your account that you could do yourself online with the Self Serve tool. Discussing bills, difficulty logging in, or tech support are all free.