misleading pricing

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  • Updated 3 years ago
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https://www.koodomobile.com/rate-plans

in your Canada Wide plans (Mins per month)
you state that $30 get you x mins, x data etc and IF you get it on TAB, you pay +0-15 per month depending on cost of the phone.
However, 
in the Canada Wide TAB  PLUS plans.
it states: When you buy a phone with Tab Plus, you'll need to choose from these exclusive plans.

the pricing states its $59 for x mins, x data and then the 'ALL PLANS INCLUDE' part states you need to pay +$21 for the tab phone.

The problem is that your title for tab plus says that the price includes the TAB phone price (contract pricing) but then the all plans include states you have to pay more.

either. 1. you have to state the byod price is $59, and if you get a tab its +$21 
or
2. you have to now give a tab phone for $59.
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David Fernando

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Posted 3 years ago

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Jonathan I, Mobile Master

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I don't see the title that says the Tab is included in the price.

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Timo Tuokkola, Mobile Master

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Not really seeing it. As far as I can see, the wording on the regular and tab plus plans is exactly the same, so I don't understand why it would be misleading on one but not the other. I also do not see anything that indicates the phone payment is included in the tab plus plan prices, unless you are inferring this based simply on the word 'tab' in the title.
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David Fernando

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@jonathan, if you are looking on the mobile site, the +$21 is on the bottom, however, on the web, its on the right.. with all plans include. @ timo, the tab plus states: When you buy a phone with Tab Plus, you'll need to choose from these exclusive plans. 
if it states that when you buy a phone with tab plus, the price is $59 is clearly different than when the actual calculation is $59+21
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Spence

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It clearly lists the Price of the phone on Phone page for TAB Plus
and you need a Plan.
So Purchase phone on Tab Plus  and add a TAB Plus plan.
The phone and the Plan are 2 different things.
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Timo Tuokkola, Mobile Master

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The regular plans say: Canada-wide
Lots of minute & data amounts for not-much money.

The tab plus plans say: Canada-wide Tab Plus
When you buy a phone with Tab Plus, you'll need to choose from these exclusive plans.

Neither says anything in the title about the tab being included or not. Both indicate clearly to the right of the plans that the tab payment charge is extra.

Perhaps you are confusing the word "exclusive" with an "all inclusive" plan?

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