Misleading Plan Details?

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  • Updated 2 years ago
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Upgraded from a plan that no longer exists to one of the current promotional plans that state "$50 - 500 minutes, 2 GB of Data, Unlimited Messaging. Bonus, additional GB of Data for a limited time. This would give the impression that the plan has 3 GB of data, but in fact it's only 2 GB. I didn't find out until after I already upgraded and lost my previous plan and spoke with a Koodo Rep for half an hour explaining that someone messed up but that meant that Koodo wouldn't be honouring the way their plan seems to state how the plan is put together.
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Ariel Linton

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Posted 2 years ago

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Goran, Mobile Master

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Each the the plans in pink clearly state "includes 1GB of bonus data. Limited time offer!" im mot sure where the confusion came from.