Minutes Usage Error...

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  • Updated 4 years ago
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In viewing my usage I noticed that there's double minutes I've been charged with that I haven't used.
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Wendy Dowling

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Posted 4 years ago

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Dennis, Mobile Master

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If that's the case you will have to give koodo a call (*611 on your koodo cell) as this is a public forum and no one can see your account or know who you are
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Wendy Dowling

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Thanks.. Though I see they charge for calls to Customer Service. I'm a new subciber. I never heard of this before in C.S. and to be honest I'm not impressed by different things on discovery with this provider.
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Dennis, Mobile Master

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Calling customer service is free. They only charge when you request them to make a change that you can do yourself via self serve

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