Michelle at City Centre Mall in Edmonton on August 25 at Closing Time was Amazing

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  • Updated 4 years ago
Michelle was the epitome of perfect customer service. She was patient, very knowledgable, understanding, and communicated very clearly. And this was during a time I was abrupt, demanding, and high maintenance.

Throughout the process Michelle was respectful and full of class. She provided reminders about screen protectors and cases. She explained the contract at the end of the transaction and encourage a call to the kiosk if any issues occurred.

Oh and all this was completed while training a new rep too.
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Dennis, Mobile Master

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  • a diva

Posted 4 years ago

  • 2
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Ahmad

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Honestly, great job for Michelle in dealing with a customer like that. Dennis, I expected better from a MM! (mini shaming lol)
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Dennis, Mobile Master

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LOL... she was up for the challenge and I gave her props at the end of the transaction too

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