Messages aren't sending on my loaner phone

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  • Updated 5 years ago
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I got a loaner phone and it continuously stops sending my messages. It says that I have service but it won't connect my calls and just keeps saying failed to send. It has been doing this for 2 days now. What should I do?
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Rebekah Faith

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Posted 5 years ago

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Photo of Rocky Balboa

Rocky Balboa

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Unplug the sim card and battery while the phone is turned on.
Plug back in power up and try again!
Hope this helps!
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Jeff Caughill

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If Rocky's suggestion doesn't work call customer service at:
From Koodo phone: 611 (airtime free in Canada)
Toll-free: 1-866-995-6636 (airtime free in Canada)

Hope you get it working.

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