Messages and voicemails are only coming through after I restart my phone

  • 1
  • Question
  • Updated 5 years ago
  • Answered
My text messages only come through when I turn my phone off and on again. When someone tries to ring me it just goes straight to vm even though my phone is turned on and shows that I have full coverage. I also don't get their vm until I turn my phone off and on again.

I have a Samsung Galaxy SIII mini. Any ideas/help much appreciated!
Photo of Keith Kierans

Keith Kierans

  • 70 Points

Posted 5 years ago

  • 1
Photo of John Burke

John Burke, Mobile Master

  • 71,346 Points 50k badge 2x thumb
That's really weird. If it happened only once it's alright but does it happen repeatedly?

Are you able to place calls & send SMS?
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,676 Points 100k badge 2x thumb
Are you in an LTE area? There have been some problems with LTE phones not switching back to HSPA when calls come in. Try turning off LTE for a while and see if the problem stops. If it doesn't it could be a bad sim.
Photo of Yannick


  • 44,018 Points 20k badge 2x thumb
Hi Keith, is it working fine now? Keep us updated!

If you see a good answer, give it a star.

This conversation is no longer open for comments or replies.