Message coming through that a message cannot be sent as there is no data connection. At the end of this process I've used 4 MB!?

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  • Updated 3 years ago
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I am using data. Message coming through that a message on Messenger cannot be sent as there is no data connection. At the end of this process I've used 4 MB!?
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frananddave

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  • I'm sure this shouldn't be happening

Posted 3 years ago

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Rocky Balboa

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Where did you check the useage? On your phone? Check your self serve account to verify this. As you stated, this shouldn't happen. Also make sure it says 4G or LTE on top of your phone to verify your connected to the mobile network.
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frananddave

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Yes depending on where I am. My data has not gone up unless it's been used according to my phone's measurements. Yes I check self serve periodically. Thanks
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Daniel, Employee

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Hello frananddave, 

Are you referring to Facebook Messenger? Are you having data issues with other applications or just this one? If data is working with other applications, maybe it was just a glitch with the Messenger app and the 4 MB was consumed by something else. Let us know.:)
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frananddave

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Yes it was fb messenger and thanks for the heads up and idea of what to look for in future.
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Daniel, Employee

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You’re welcome! If ever you have other issues with your Facebook Messenger, you can always uninstall and re-install the application. That should help. :-)
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frananddave

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Well I've been thinking I'd like to Uninstaller Messenger. It hasn't been making a good impression in general.

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