Mark Mutschlechner - Koodo customer question

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Can you explain the $57.83 tab charge on my November bill? I recently upgraded both my phone and my monthly plan and was told that my tab deduction would total $10.00 per month until my phone was paid off.
Photo of Mark Mutschlechner

Mark Mutschlechner

  • 70 Points

Posted 5 years ago

  • 1
Photo of Zaphod Beeblebrox

Zaphod Beeblebrox

  • 50,808 Points 50k badge 2x thumb
When you upgraded the phone, the tab that was owed on the previous device was billed out so a new tab could be used for the upgrade.
Photo of Rocky Balboa

Rocky Balboa

  • 20,414 Points 20k badge 2x thumb
Tyler is correct to sum it up you can upgrade at any time but your current tab has to be payed through your invoice or over the counter so you'd be able to redeem the tab again towards another phone.

This conversation is no longer open for comments or replies.