Marcos was AWESOME

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  • Updated 8 months ago
I was just on the phone with "Marcos" in customer service. He was fantastic and I wanted to send a thank you to him. I spoke to him today, Sunday September 24th at 10:10am EST. He sounded like he had a Russian type accent so hopefully you are able to track him down. Maybe he was in Romania?? So happy with how he spoke, level of expertise and his professionalism.
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Steve Smith

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Posted 8 months ago

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Robert, Mobile Master

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Hello Steve,

I'm sue an employee will see that and will give him the praise he deserves! 
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Jru Gordon

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That's awesome to hear Steve! Another reason why Koodo is consistently rated among the top in Customer Service!

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Nice! Thanks for the thread! I'm glad their service exceeded your expectations. I've only dealt with customer service once so far, and they were great.