March 13 invoice was $80.72, was paid in full but it says that I am past due $52.26 !

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March 13 invoice was $80.72, was paid in full on March 22 and payment is clearly indicated on the invoice but it says that I am past due $52.26 !
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Fabienne Coia

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Posted 1 year ago

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Mayumi, Mobile Master

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Does it say past due or new balance/Total due for April?
(Edited)
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Fabienne Coia

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It says total due and that late charges will apply if not paid by April 10. Invoice date is march 13, the original due date is April 08 but it was shows it is paid on March 22. And still has a due date.
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Fabienne Coia

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That invoice probably should be a new invoice that should be dated April 13 but they added April amount on paid March invoice.
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Bernard, Official Rep

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You have no past due Fabienne. Your next invoice for the amount you mentioned above is not due till May. 
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Fabienne Coia

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Then I will disregard the error in my account. Thank you very much..
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Mayumi, Mobile Master

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If your billing date is 13th of the month, you should receive your invoice around 16th, 17th. (My billing date is 14th and I receive my bill around 17-19th)

They usually update Total due/balance owing quick enough(within a few days), but invoice will updates 3-5 days after the billing date :)

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