manually change internet setting

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

I bought a Samsung evergreen phone off amazon and it said it was AT&T branded, but it won't allow me to send or receive pictures and won't allow AT&T to manually change my internet settings from Koodo to AT&T. Is this possible?
Photo of Angela Dietz

Angela Dietz

  • 70 Points

Posted 5 years ago

  • 1
Photo of MatB


  • 32,478 Points 20k badge 2x thumb
Is it unlocked, this phone is an HSPA 3 G phone, I paraphrase your last sentence on this post "internet settings from Koodo to AT&T" or is it about changing AT&T settings to Koodo settings?, check on these settings
Select Menu>Select Settings >
Select Connectivity
Go to Settings>Network selection>Select Automatic>Select Koodo
Go to Menu>Tap Browser icon>select Browser Settings>hit Clear cache
This phone is not equiped to use wi-fi
Photo of Yannick


  • 44,018 Points 20k badge 2x thumb
Hi Angela, are picture messages and internet working now? If you're still having problems, don't hesitate to contact our technical support. We can be reached by dialing 1-866-995-6636 from a landline, option #6. Thanks!

If you see a good answer, give it a star.

This conversation is no longer open for comments or replies.