Make self-serve site mobile friendly.

  • 4
  • Idea
  • Updated 5 years ago
  • Implemented
Archived and Closed

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There's no app for self-serve top-ups, etc, but at the very least, it would be great to have the self-serve site work under mobile. The Koodo main site is optimized for mobile, let's get the self-serve working on smartphones too!
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Michel Vrana

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Posted 5 years ago

  • 4
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Boolanger

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There is a mobile site for self serve just doesn't auto load for mobiles it seems. Try the below link, it is what I use on my WP device.

I'm not familiar with prepaid self serve but hopefully this will give you some options for your account

https://selfserve.koodomobile.com/ind...
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Michel Vrana

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Sorry, I should have specified that I'm looking for pre-paid self serve.
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Boolanger

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No worries, Was aware your looking for Prepaid but forgot they are 2 separate portals.
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John Lee

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Maybe it's time for Koodo to make a Pre-paid Self Serve application as well? Although, the postpaid one still has a few bugs in it.
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Paul Deschamps, Mobile Master

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The Android one works flawlessly since the last update, what bugs are present in the iPhone app John Lee?
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Ivan, Mobile Master

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The bugs aren't with the iOS app, as the same thing happens to me sometimes whether on iOS or Android. It just refuses to display the requested info.
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Paul Deschamps, Mobile Master

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Oh haven't experienced that on Android personally, use to happen on the old version but since they updated with the new format I haven't had any issues what so ever
(Edited)
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Michel Vrana

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Making a mobile-friendly site would be less resource intensive than developing an app.

So Koodo, how about it? Mobile-Friendly site for prepaid self-serve?
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Paul Deschamps, Mobile Master

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It is mobile friendly I use my mobile devices browsers to access self serve all the time without any issues. Try using Firefox browser and you can add an add on to the browser from their add on store that will open Web pages as desktop view by default which makes it even easier.

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