Make Plan-Change Pop-Up Warning more specific

  • 5
  • Idea
  • Updated 5 years ago
  • Planned
Recently I accidentally made a Plan Change to the wrong cellphone number on my account (I have two phones; the second one is for my g/f). I simply forgot to select the correct one at the top-right of the screen before proceeding. Even though it warns you before you click OK that you can't go back or make more than one plan change per billing cycle, it's still not clear enough that you are about to make a change to a PARTICULAR phone number.
So my suggestion is for the pop-up to specify something like this:
"You are about to make a plan change ON THE FOLLOWING NUMBER:
_ _ _ - _ _ _ - _ _ _ _
be sure that you have selected the CORRECT number if you have more than one phone on your account."
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Posted 5 years ago

  • 5
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Well it does show what number is currently selected. As long as you are paying attention, you should realize what number is having the rate plan change done.

Though additional warning wouldn't hurt.
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Chad Burr, Mobile Master

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As someone who just changed plans on both of my lines this would've saved me the time of having to double and triple check. I like this idea!
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Chris Petersens

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I totally agree this make the whole plan change thing better.

@ Myke, yes the number is in the upper right corner but it is outside of the area where you change plans. Very easy to miss if you have multiple lines. The OP has a valid point.
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True enough. I can see how it would be missed.

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