Make a koodo online chat

  • 3
  • Idea
  • Updated 4 weeks ago
  • Not Planned
Hey koodo plz make a koodo live chat online to talk to a koodo repersantive online
Photo of Adam Earl

Adam Earl

  • 210 Points 100 badge 2x thumb

Posted 4 years ago

  • 3
Photo of Robert

Robert, Mobile Master

  • 107,602 Points 100k badge 2x thumb
If
you have quick question, the community is here for you! If you need detailed information regarding your account, why not call? IMO, it's faster like that.
Photo of Baloon Water

Baloon Water

  • 90 Points 75 badge 2x thumb
I can't call I am locked out of my phone.  I live alone, it is -11C, I am not a good driver. I am over 50.  I have a life threatening illness for which I rely on a nursing specialty for phone/consultation...without this I go it alone or go straight to hospital.  This is unacceptable of Koodo.  I am very disappointed.  My friend took me to Best 
Buy and a tech guy was unable to help me because the phone would only let him try once per hour.  I am on disability and cannot afford a new phone.  I just bought this one 4-5 months ago.  I don't want the stress of losing all my contacts.

It never even occurred to me that Koodo would not have an online chat...that's like having no medical clinic or emergency.  Either you know how to do your own surgery or you are cut off.

Given my health condition I hope Koodo has their ducks in a row legally...I can't be calling 911 on a regular basis, nor making the decision to do so independently.
Photo of Sophia

Sophia, Mobile Master

  • 142,994 Points 100k badge 2x thumb
911 always works, even on locked phones or phones without any service with any provider (as long as there is a tower nearby)

What was wrong with your phone in the end? Next time ask here, there are lots of people who know just about everything and they might have been able to help.
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,676 Points 100k badge 2x thumb
Getting locked out of your phone has no more to do with Koodo than being locked out of your house has to do with your mortgage company. There is also nothing ANYONE can do to bypass the security on a locked phone, short of forcing a factory reset, which will still wipe all of your contacts.
(Edited)
Photo of David

David, Mobile Master

  • 93,788 Points 50k badge 2x thumb
Koodo offers the equivalent of chat through their Facebook and Twitter pages. You can also call with Skype, or a number other tools. 
Photo of BobTheElectrician

BobTheElectrician

  • 67,578 Points 50k badge 2x thumb
The Facebook chat has been very quick to resolve a few issues I had. Has the advantage of leaving your phone free to do any testing they might suggest.
Photo of Sophia

Sophia, Mobile Master

  • 142,994 Points 100k badge 2x thumb
It's been suggested a few times, and as you can see, it is marked "under consideration", Adam:

http://community.koodomobile.com/kood... (now why would that have been locked?)

and

http://community.koodomobile.com/kood...

I seem to recall another request but can't find it right now...

You can add your voice to those ideas as well, so Koodo will see it's a wanted feature :)
Photo of John Lee

John Lee

  • 36,724 Points 20k badge 2x thumb
Online chat would be nice but this community is too good though ^_^
Photo of Chris Petersens

Chris Petersens

  • 47,266 Points 20k badge 2x thumb
I don't even know chat would be able to compete with thi forum. You only get one person to talk to an often they don't have the answer. Here you have a ton of people and always have what you are looking for.
Photo of Maqsood Ahmed

Maqsood Ahmed

  • 92 Points 75 badge 2x thumb
hi
Photo of Maqsood Ahmed

Maqsood Ahmed

  • 92 Points 75 badge 2x thumb
how can i do call forwarding because i am in England now
Photo of Maqsood Ahmed

Maqsood Ahmed

  • 92 Points 75 badge 2x thumb
and my koodo phone is not working here
Photo of Maqsood Ahmed

Maqsood Ahmed

  • 92 Points 75 badge 2x thumb
hello
Photo of Roger L Doucet

Roger L Doucet

  • 60 Points
I am trying to dial  506 7080215 and get a message that it cannot be completed as dialled   Could this number be disconnected?
Photo of Allan

Allan, Mobile Master

  • 60,072 Points 50k badge 2x thumb
Try asking the person who you're trying to call if that is the right number.
Photo of Goran

Goran, Mobile Master

  • 97,682 Points 50k badge 2x thumb
This thread is 4 years old and entirely unrelated. Please start a new thread if you have a question.

Do you have problems dialing any other number? Koodo will not be able to tell you if the number is disconnected. Especially if it's not a Koodo account. Also you'd need to be an authorized user I imagine in order to get any info on the status of the number even if it was with Koodo.