Made payment though...

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: *611 or 1-866-995-6636 mentions

HI there. I have a question regarding monthly payment.
I already paid my monthly fee 3days ago through my bank account. But my current balance is not reduced yet. Why?
Please someone give me an answer! Thanks in advance.
Photo of Titic

Titic

  • 100 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Zaphod Beeblebrox

Zaphod Beeblebrox

  • 50,798 Points 50k badge 2x thumb
Bank payments are not instant. They can take anywhere from 3 - 5 business days. Weekends do not count in that time frame. If you paid it three days ago, it would either be last Thursday or Friday which would mean the latest the payment will post is Thursday or Friday of this week. The earliest would be Tuesday or Wednesday.

Also, you posted a question. No need to request an answer as a few will be given :P
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
It takes a little while for the system to update :) If you are in doubt, you can always call Koodo and see if it's been processed yet in the back end :) (*611)
Photo of Titic

Titic

  • 100 Points 100 badge 2x thumb
I got it!
Thank you both of you!!

This conversation is no longer open for comments or replies.