We currently have 4 phones with Koodo. Love the customer service but really wish they offered long term customers loyalty offers. I am still using my Samsung S3. Would love to upgrade but hate the fact that I am paying the same as a new customer. Also a family plan would be nice. Not just being able to call between phones, most companies offer that. There should be a discount off the package price for each additional phone added to the plan. Or give credits to existing customers for a discount on new phones. Entice people to upgrade and stay with your company. At one point Koodo had the best deals around but the other companies are stepping up and competing more. Please Koodo do more for your loyal customers, not just only new customers.