I am appalled at the customer service I received at the Eglinton Square Koodo kiosk. The person working was not friendly and when I called back to ask a question about activating my online account for my daugher, this person screened my calls. He refused to answer my calls or respond to my voice message. I then used my husband's phone number to call and of course he answered. Pathetic. I may have a short relationship with Koodo after experiencing this... Not impressed. Pathetic customer service.