Lost phone, can't call Komodo

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  • Updated 4 years ago
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My daughter has I lost her iPhone and we are out of the country Komodo does not have a chat line for customer service and since we've lost the phone we have no way of calling. How are we supposed to cancel the phone so we don't have a huge long distance bill?
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Sandra Tenus

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Posted 4 years ago

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Photo of Chad Burr

Chad Burr, Mobile Master

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Log into your self serve account

Change to her number on the top right of the screen

Click the Mobile Phone tab

Click on lost/stolen phone
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Sophia, Mobile Master

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Or call them from another phone:

You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.

Hours of Operation
Monday − Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

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