Lost mobile phone

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  • Updated 4 years ago
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My wife lost my mobile phone and I don't know what to do to cancel my account.
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Martin Wangiwang

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Posted 4 years ago

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Timo Tuokkola, Mobile Master

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Call Koodo and say you would like to cancel your account. 1-866-995-6636, option 5.
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Daniel Kim, Mobile Master

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Log into your self serve>mobile phone tab> lost phone or suspension?>suspend service. That way if someone steals your lost phone you won't get you a huge bill. A great device for cheap is a moto g if you don't get it back or find it.

If you want to cancel your account you'll have to call koodo to do that.

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