Lost my network signal after 15 days of my 30 day us plan. I paid $45.00 for the add on ?

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  • Updated 1 year ago
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Old Farmer

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Posted 1 year ago

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Dennis, Mobile Master

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Try rebooting the phone, make sure you are all paid up on your invoices, manually try to connect to the US Network roaming partner you had been connected to
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David, Mobile Master

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Remember, buying any of the Travel Add-ons only nets you a savings on your roaming fees, it does not change anything about the ability of the phone to roam on partner networks (where available).
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Allan, Mobile Master

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The plan doesnt guarantee you will have a signal so if you have travelled to a part of the US where Koodo cant get a partner carriers signal, unfortunately youre out of luck.