Lost incoming texts between top-ups

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  • Updated 3 years ago
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For the last couple of nights I haven't been receiving texts due to being between top ups. Is there any way to get those messages now that I'm topped up again?
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Brooke Leferink

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  • like I don't want to ask everyone if they texted me recently

Posted 3 years ago

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Photo of Elizabeth


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Your phone would still have been active between top ups, so you should have gotten texts. I would turn off the phone and turn it on again. Sometimes that enables the phone to pull up previous texts that haven't came through.
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Unfortunately if your base plan is not paid for your phone is not active until it is. I have had it happen and the messages don't come when u renew it.

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