Lost booster when I changed my plan

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  • Question
  • Updated 3 months ago
I changed from the $25 UNL MSG + free nights and weekends to the $25 UNL MSG + 250MB and it dropped one of the data boosters I had. 

Since my old plan did not include data, I relied on using data boosters and had a 500MB booster with approx 50MB left and a 1GB booster with approx 700MB left.  When I changed the plan, I lost my 1GB booster! 

How do I get this fixed?
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Rob Eamer

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Posted 3 months ago

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Dennis, Mobile Master

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Try to refresh the page.  Does it come back?

If not, you will need to send a private message to koodo via facebook or twitter
(Edited)
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Rob Eamer

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Okay, I can see my talk booster and my 500MB booster, but not my 1GB one.  I'll message them, thanks. 
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BobTheElectrician

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There were similar issues with the web site last November when they introduced limited-time BONUS boosters. It's since been fixed. But I still feel safer with *611 transactions in Prepaid.