looking for my current bill

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Got notice on my phone that my koodo bill was available but cant see my current bill amount
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Raymond LAROCQUE

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Posted 1 year ago

  • 1
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Allan, Mobile Master

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Login to self serve and click view my bill.
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Raymond LAROCQUE

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sorry but i an old compuiter dummy..where do i find self serve section
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Raymond LAROCQUE

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how do i find out what payment method i signed up for
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Allan, Mobile Master

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Login to self serve, on the bottom right click "Register or change pre-authorized payments". On this page it will say if you have signed up for this or not. If you haven't and wish to sign up just click "Set up pre-authorized payments"
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Raymond LAROCQUE

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found answer to my question..amount due will automatically be charged to my credit card in 15 days..sorry to take up your time on such frivolous questions
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David, Mobile Master

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No worries, Raymond, we love to help folks with their challenges so they can easily use Koodo services.
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Dennis, Mobile Master

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If you just entered your pre-authorized payment credit card info today (it was not set up previously), you may need to pay manually this time as it takes a full billing cycle for it to be updated