Long distance minutes is not visible in Add ons

  • 1
  • Question
  • Updated 1 year ago
  • Answered
I have upgraded my phone in a Koodo shop. I have 1000 long distance minutes, but it is not showing up in the add ons.
Photo of Ananth


  • 70 Points

Posted 1 year ago

  • 1
Photo of Mayumi

Mayumi, Mobile Master

  • 111,356 Points 100k badge 2x thumb
I would go back to the store with your paper and ask them to add your 1000 long distance minutes there. This add on should be added by a rep manually at a store when you upgraded your phone(or new activation)
Photo of Melissa

Melissa, Employee

  • 11,708 Points 10k badge 2x thumb
Hey Ananth! Feel free to send us a private message through Facebook or Twitter if this has not been resolved yet. Thanks!