Long distance charges hidden under unlimited tab even though I have 1000 intl ld add on

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  • Updated 4 months ago
I have been checking my billing everytime I make a US call. It says I have the 1000 intl ld minutes and under usage only shows my unlimited air time minutes. Little did I know it was hiding huge charges in the unlimited airtime spot. How is this legal! I am not ok with this. How can I get my bill reduced. I would have paid the 10$ for US calling if it had been transparent and actually showed the charges in my usage. Instead they hid them! I actively looked for the charges as I made the calls, this is on them for hiding the charges instead of showing them in usage. I attached a picture to show what my usage looks like. Can you tell I have 43$ in air time charges in 4 days?! 
I
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Michelle Coe

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  • Scammed.

Posted 4 months ago

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Michelle Coe

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Here is my add on showing the long distance minutes
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Dennis, Mobile Master

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Hi Michelle,
Please see your post here

https://community.koodomobile.com/koo...